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Grazie per il Suo feedback, Manita.

Ci fa piacere sapere che Le piace l'aspetto del tappeto Organic-Shaped Hand-Tufted Wool Rug Aliza! 😊

Allo stesso tempo, ci dispiace molto che la qualità non soddisfi le Sue aspettative e che il tappeto perda pezzettini e si stia sfaldando già dal primo giorno. 😔 Questo non dovrebbe assolutamente accadere con un tappeto di lana e comprendiamo perfettamente la Sua preoccupazione riguardo alla durata del prodotto.

La preghiamo di contattare il nostro servizio clienti per trovare una soluzione adeguata a questo problema di qualità.

Prendiamo molto seriamente il Suo feedback e lo trasmetteremo al reparto competente per verificare la qualità dei materiali e dei processi di produzione. Segnalazioni così precise sono molto preziose per aiutarci a migliorare i nostri prodotti.

La ringraziamo per aver condiviso la Sua esperienza con noi – questo ci aiuta a migliorare e assiste anche altri clienti nelle loro decisioni di acquisto.

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Dank je wel voor je feedback, Kim!

We zijn blij dat je de kleur en vorm zo mooi vindt! 😊

Tegelijkertijd begrijpen we dat het onderhoud van het Organic-Shaped Hand-Tufted Wool Rug Aliza uitdagend kan zijn. Door de hand-getuftte wollen structuur en de organische vorm kan het inderdaad wat bewerkelijker zijn om schoon te houden en stofzuigen dan gladde tapijten. 😔

Je opmerking over de zichtbaarheid van vuil en de stofzuiguitdagingen is zeer waardevol voor ons en voor andere klanten die overwegen dit tapijt aan te schaffen. Het helpt om realistische verwachtingen te hebben over het onderhoud van dit type handgemaakt wollen tapijt.

Bedankt dat je je ervaring met ons deelt – dit soort eerlijke feedback helpt zowel ons als toekomstige klanten om beter geïnformeerde beslissingen te maken.

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AlizaHåndvevd ullteppe i organisk form