P5240:[{"_5934":514,"_5935":5936,"_5937":5938},"areReviewsGrouped","nextUrl","/stores/c51f7b65-fcc9-486f-b563-ae634abbdd20/products/shopify-10166327640400/reviews?limit=15&locale=no&lastEvaluated=%7B%22reviewId%22%3A%2231e6f982-5965-4a29-b428-94fd4cca0def%22%2C%22dateCreated%22%3A%222025-08-25T17%3A43%3A42.273Z%22%2C%22subscriberId_collectionId%22%3A%22c51f7b65-fcc9-486f-b563-ae634abbdd20%3A55b82ed2-91aa-47f1-9c25-10e4fdfe1f1d%22%7D","reviews",[5939,5982,5998,6017,6024,6065,6079,6093,6115,6130,6143,6157,6172,6210,6224],{"_5940":5941,"_5942":5943,"_5944":5945,"_5946":5947,"_5948":5949,"_5950":5951,"_5952":5951,"_5953":5954,"_5955":514,"_5956":5957,"_5958":5959,"_5960":5961,"_5962":5963,"_5964":5965,"_5966":5967,"_5968":5969,"_5970":5971,"_5975":28,"_5976":5977,"_64":5978,"_5979":5954,"_5980":5981},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","6a29c168-210c-4b0c-b2cd-8ffc08da368b","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897510371594","productId","shopify-9897510371594","body","Pretty, comfy, and sturdy. A great purchase ","dateCreated","2026-02-17T13:54:24.612Z","dateUpdated","helpfulCount",0,"isRecommended","languageCode","en","productHandle","boucle-modular-sofa-tayla-4-seater-with-stool-leftright-en-24wes23751","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES23751-221212_22395a45b6a032989cf8d57f03314efb_dtl_1_x280.jpg?v=1736844641","productName","Bouclé Modular Sofa Tayla (4-seater) with Ottoman (left/right)","productUrl","//store.westwing.com/products/boucle-modular-sofa-tayla-4-seater-with-stool-leftright-en-24wes23751","productVariantName","W 323 x D 220 cm","rating",5,"reviewer",{"_5972":5973,"_5974":514},"displayName","Brianna T.","isVerified","isIncentivized","status","approved","A great sofa","unhelpfulCount","variantId","50601652617482",{"_5940":5941,"_5942":5983,"_5944":5984,"_5946":5985,"_5948":5986,"_5950":5987,"_5952":5987,"_5953":5954,"_5955":514,"_5956":5988,"_5958":5989,"_5960":5990,"_5962":5991,"_5964":5992,"_5966":5993,"_5968":5969,"_5970":5994,"_5975":28,"_5976":5977,"_64":5996,"_5979":5954,"_5980":5997},"25cc7480-ff39-40b4-a2c0-d8480b899f44","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897505620234","shopify-9897505620234","Sieht gut aus und ist bequem 🙂","2026-02-17T07:13:13.824Z","de","boucle-lounge-chair-tayla-en-24wes65945","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES65945-221191_b8ceed0ad2f29a059886c8f962270e10_dtl_1_x280.jpg?v=1736844389","Bouclé Lounge Chair Tayla","//store.westwing.com/products/boucle-lounge-chair-tayla-en-24wes65945","W 137 x D 120 cm",{"_5972":5995,"_5974":514},"Verena H.","Sieht gut aus und ist Bequem 🙂","50601638953226",{"_5940":5941,"_5942":5999,"_5944":6000,"_5946":6001,"_5948":6002,"_5950":6003,"_5952":6003,"_5953":5954,"_5955":28,"_5956":5988,"_5958":6004,"_5960":6005,"_5962":6006,"_5964":6007,"_5966":6008,"_5968":5158,"_6009":6010,"_5970":6013,"_5975":28,"_5976":5977,"_64":6015,"_5979":5954,"_5980":6016},"3f342fd5-f9b2-497d-9f30-5f43d1b47ff7","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897510600970","shopify-9897510600970","Viel zu unbequem durch die unebene Fläche, zu hart und steht in keinem Verhältnis zum Preis!\nWurde wieder zurückgeschickt!","2026-02-06T09:05:12.301Z","modular-teddy-boucle-sofa-tayla-3-seater-en-24wes28309","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES28309-221157_4d6529a084a9d28ad283e192e9877c0b_dtl_1_x280.jpg?v=1736844604","Modular Teddy-Bouclé Sofa Tayla (3-seater)","//store.westwing.com/products/modular-teddy-boucle-sofa-tayla-3-seater-en-24wes28309","W 230 x D 120 cm","reply",{"_5948":6011,"_5950":6012,"_64":36},"

Liebe Silke,

vielen Dank für Ihre Rückmeldung.

Es tut uns sehr leid zu hören, dass das Produkt nicht Ihren Erwartungen entsprach und Sie es aufgrund der harten, unebenen Fläche zurückgeschickt haben. Wir verstehen gut, dass Komfort und Preis-Leistungs-Verhältnis für Sie nicht übereinstimmten – das sollte selbstverständlich nicht passieren.

Vielen Dank, dass Sie uns Ihre Erfahrung mitgeteilt haben. Ihr Feedback hilft uns, unsere Produkte und Beschreibungen weiter zu verbessern.

","2026-02-12T11:56:18.307Z",{"_5972":6014,"_5974":514},"Silke K.","Enttäuschend ","50601652846858",{"_5940":5941,"_5942":6018,"_5944":6000,"_5946":6001,"_5948":6019,"_5950":6020,"_5952":6020,"_5953":5954,"_5955":28,"_5956":5073,"_5958":6004,"_5960":6005,"_5962":6006,"_5964":6007,"_5966":6008,"_5968":5158,"_5970":6021,"_5975":28,"_5976":5977,"_64":6023,"_5979":5954,"_5980":6016},"0399fc0c-7fb3-4509-92ee-adb93548c4b5","Sofaen er skæv i sæderne ","2025-12-31T22:04:27.646Z",{"_5972":6022,"_5974":514},"Celina W.","Dårlig ",{"_5940":5941,"_5942":6025,"_5944":6026,"_5946":6027,"_5948":6028,"_5950":6029,"_5952":6029,"_5953":5954,"_5955":28,"_5956":5957,"_4244":6030,"_5958":6053,"_5960":6054,"_5962":6055,"_5964":6056,"_5966":6057,"_5968":5163,"_6009":6058,"_5970":6061,"_5975":28,"_5976":5977,"_64":6063,"_5979":5954,"_5980":6064},"84c65308-764d-44a3-9ae6-d35bd862f369","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897560473866","shopify-9897560473866","It’s a beautiful sofa but the quality sadly isn’t there. After just a few months of normal use, one of the seats started to break in the seams (i’ve included pictures). Not the quality you’d expect of a sofa in this price range. With the unique shape this will be difficult to fix. Westwing offered a 100€ refund or we had to ship the entire sofa back to them for a full refund. Shipping something that big ourselves was creating a second new problem instead of solving one. Sending us one new part to exchange wasn’t possible. Not the solution we hoped for. ","2025-12-23T15:12:58.460Z",[6031,6045],{"_6032":6033,"_6034":6035,"_6036":6037,"_4254":6038,"_6039":6040,"_6041":6042,"_6043":6044,"_4431":66},"fullSizeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/45e7b796-d6dd-4091-8748-fbb0866157f3.jpg?d=3200x3200","largeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/45e7b796-d6dd-4091-8748-fbb0866157f3.jpg?d=1600x1600","thumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/45e7b796-d6dd-4091-8748-fbb0866157f3.jpg?d=120x120&crop=center","A torn brown textured fabric or material with a dark opening or rip visible in the center","dynamicKey","c51f7b65-fcc9-486f-b563-ae634abbdd20/45e7b796-d6dd-4091-8748-fbb0866157f3","largePortraitThumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/45e7b796-d6dd-4091-8748-fbb0866157f3.jpg?d=540x720","streamId","45e7b796-d6dd-4091-8748-fbb0866157f3",{"_6032":6046,"_6034":6047,"_6036":6048,"_4254":6049,"_6039":6050,"_6041":6051,"_6043":6052,"_4431":66},"https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/fc90fe5e-83bb-4d5e-8b27-b9cb2e321bd6.jpg?d=3200x3200","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/fc90fe5e-83bb-4d5e-8b27-b9cb2e321bd6.jpg?d=1600x1600","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/fc90fe5e-83bb-4d5e-8b27-b9cb2e321bd6.jpg?d=120x120&crop=center","Person wearing blue socks standing on brown textured carpet or rug","c51f7b65-fcc9-486f-b563-ae634abbdd20/fc90fe5e-83bb-4d5e-8b27-b9cb2e321bd6","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/fc90fe5e-83bb-4d5e-8b27-b9cb2e321bd6.jpg?d=540x720","fc90fe5e-83bb-4d5e-8b27-b9cb2e321bd6","boucle-modular-sofa-tayla-4-seater-en-24wes52097","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES52097-221201_5b73605c56e07568db26734c667087ba_dtl_1_x280.jpg?v=1736847762","Bouclé Modular Sofa Tayla (4-seater)","//store.westwing.com/products/boucle-modular-sofa-tayla-4-seater-en-24wes52097","W 323 x D 120 cm",{"_5948":6059,"_5950":6060,"_64":36},"

Thank you for sharing your experience and the photos, Jente. 😔

We're truly sorry to hear that the Bouclé Modular Sofa Tayla developed seam issues after just a few months of normal use. You're absolutely right - this quality issue is unacceptable for a sofa in this price range, and we completely understand your disappointment.

We also recognize how frustrating our proposed solutions must have been. Having to ship such a large item back yourself creates additional burden, and we understand that a €100 refund doesn't adequately address the problem when the sofa's unique design makes repairs challenging.

Your detailed feedback, including the photos, is invaluable for helping us improve both our product quality and our approach to resolving these situations. We sincerely apologize that we couldn't provide the solution you hoped for, and we appreciate you taking the time to share this experience with us.

","2026-02-24T16:27:33.196Z",{"_5972":6062,"_5974":514},"Jente H.","Quickly damaged ","50601911189770",{"_5940":5941,"_5942":6066,"_5944":6067,"_5946":6068,"_5948":6069,"_5950":6070,"_5952":6070,"_5953":5954,"_5955":514,"_5956":5988,"_5958":6071,"_5960":6072,"_5962":6073,"_5964":6074,"_5966":5993,"_5968":5969,"_5970":6075,"_5975":28,"_5976":5977,"_64":6077,"_5979":5954,"_5980":6078},"d06db5af-efed-4b90-9610-5c38f296370b","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897520365834","shopify-9897520365834","Pünktlich in der Vorweihnachtszeit geliefert erfreut mich der Lounge Chair jeden Tag!!\nDanke an Westwing und den freundlichen Lieferservice.","2025-12-15T17:56:28.595Z","teddy-boucle-lounge-chair-tayla-en-24wes69094","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES69094-221173_0e40f91ea4a205dc0739c37366530540_dtl_1_x280.jpg?v=1736845364","Teddy Bouclé Lounge Chair Tayla","//store.westwing.com/products/teddy-boucle-lounge-chair-tayla-en-24wes69094",{"_5972":6076,"_5974":514},"Barbara S.","Mega","50601668182282",{"_5940":5941,"_5942":6080,"_5944":6081,"_5946":6082,"_5948":6083,"_5950":6084,"_5952":6084,"_5953":5954,"_5955":514,"_5956":5112,"_5958":6085,"_5960":6086,"_5962":6087,"_5964":6088,"_5966":5967,"_5968":5969,"_5970":6089,"_5975":28,"_5976":5977,"_64":6091,"_5979":5954,"_5980":6092},"16564c88-1c12-4532-9f51-bbc17fecf658","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897506275594","shopify-9897506275594","Che dire! Divano come in foto bello come lo immaginavo !!! Soddisfatta, consiglio nonostante un po’ di ritardo nella consegna. Sito serio e di qualità ! ","2025-11-27T05:56:37.514Z","modular-teddy-boucle-sofa-tayla-4-seater-with-stool-leftright-en-24wes11319","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES11319-221176_2bd9fb87b26f8a9fc1b558939737d901_dtl_1_x280.jpg?v=1736844691","Modular Teddy-Bouclé Sofa Tayla (4-seater) with Ottoman","//store.westwing.com/products/modular-teddy-boucle-sofa-tayla-4-seater-with-stool-leftright-en-24wes11319",{"_5972":6090,"_5974":514},"Angelica T.","Bello","50601639837962",{"_5940":5941,"_5942":6094,"_5944":6095,"_5946":6096,"_5948":6097,"_5950":6098,"_5952":6098,"_5953":5954,"_5955":514,"_5956":5988,"_4244":6099,"_5958":6108,"_5960":6109,"_5962":6006,"_5964":6110,"_5966":6008,"_5968":5969,"_5970":6111,"_5975":28,"_5976":5977,"_64":6113,"_5979":5954,"_5980":6114},"10e4654c-70b1-47ba-bddc-e6e1c53fa800","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897557000458","shopify-9897557000458","Die Optik und Qualität sind hervorragend!!\nDie Polsterung ist etwas fest aber trotzdem gemütlich.\nIch würde sie wieder bestellen.","2025-11-16T08:34:56.037Z",[6100],{"_6032":6101,"_6034":6102,"_6036":6103,"_4254":6104,"_6039":6105,"_6041":6106,"_6043":6107,"_4431":66},"https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/36d86d58-e133-4abe-95d1-8e783e02042f.jpg?d=3200x3200","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/36d86d58-e133-4abe-95d1-8e783e02042f.jpg?d=1600x1600","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/36d86d58-e133-4abe-95d1-8e783e02042f.jpg?d=120x120&crop=center","Modern living room with beige modular sofa, round chair, wooden coffee table, dining area, and large windows with curtains","c51f7b65-fcc9-486f-b563-ae634abbdd20/36d86d58-e133-4abe-95d1-8e783e02042f","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/36d86d58-e133-4abe-95d1-8e783e02042f.jpg?d=540x720","36d86d58-e133-4abe-95d1-8e783e02042f","modular-teddy-boucle-sofa-tayla-3-seater-en-24wes43779","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES43779-221148_395a7fb30848dfca0ed975facaf5b475_dtl_1_x280.jpg?v=1736847348","//store.westwing.com/products/modular-teddy-boucle-sofa-tayla-3-seater-en-24wes43779",{"_5972":6112,"_5974":514},"Anne-Kathrin K.","Liebe auf den ersten Blick!","50601875898634",{"_5940":5941,"_5942":6116,"_5944":6117,"_5946":6118,"_5948":6119,"_5950":6120,"_5952":6120,"_5953":5954,"_5955":514,"_5956":5988,"_5958":6121,"_5960":6122,"_5962":6123,"_5964":6124,"_5966":6125,"_5968":5969,"_5970":6126,"_5975":28,"_5976":5977,"_64":6128,"_5979":5954,"_5980":6129},"48790791-7296-4c67-8627-6f7c219a432b","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897558049034","shopify-9897558049034","Sehr gute Qualität, perfekter Service, alles bestens!","2025-11-08T19:55:23.776Z","boucle-modular-sofa-tayla-3-seater-with-stool-leftright-en-24wes20836","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES20836-221186_834c453ba9c05a3d3fa2cc5908571030_dtl_1_x280.jpg?v=1736847403","Bouclé Modular Sofa Tayla (3-seater) with Ottoman (left/right)","//store.westwing.com/products/boucle-modular-sofa-tayla-3-seater-with-stool-leftright-en-24wes20836","W 230 x D 220 cm",{"_5972":6127,"_5974":514},"Katrin K.","Alles bestens!","50601892184330",{"_5940":5941,"_5942":6131,"_5944":6132,"_5946":6133,"_5948":6134,"_5950":6135,"_5952":6135,"_5953":5954,"_5955":514,"_5956":5988,"_5958":6136,"_5960":6137,"_5962":6006,"_5964":6138,"_5966":6008,"_5968":5969,"_5970":6139,"_5975":28,"_5976":5977,"_64":6141,"_5979":5954,"_5980":6142},"58b1fdcc-ab41-4139-a4c8-828278a4d5c0","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897516433674","shopify-9897516433674","Super bequemes Sofa, Mega Farbe, sehr stylisch ","2025-11-03T19:58:00.950Z","modular-teddy-boucle-sofa-tayla-3-seater-en-24wes84101","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES84101-221166_57cd10bfec622dd788116339ccf078de_dtl_1_x280.jpg?v=1736844749","//store.westwing.com/products/modular-teddy-boucle-sofa-tayla-3-seater-en-24wes84101",{"_5972":6140,"_5974":514},"Petra F.","Mega Farbe","50601660973322",{"_5940":5941,"_5942":6144,"_5944":6145,"_5946":6146,"_5948":6147,"_5950":6148,"_5952":6148,"_5953":5954,"_5955":514,"_5956":6149,"_5958":6150,"_5960":6151,"_5962":6073,"_5964":6152,"_5966":5993,"_5968":5969,"_5970":6153,"_5975":28,"_5976":5977,"_64":6155,"_5979":5954,"_5980":6156},"720b97d5-a610-443f-929a-f31b658575ad","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897558016266","shopify-9897558016266","splendide ","2025-10-03T16:12:32.350Z","fr","teddy-boucle-lounge-chair-tayla-en-24wes32597","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES32597-221164_1f915748585ca2e64b627f8d8f017c71_dtl_1_x280.jpg?v=1736847399","//store.westwing.com/products/teddy-boucle-lounge-chair-tayla-en-24wes32597",{"_5972":6154,"_5974":514},"Laetitia C.","magnifique produit","50601892053258",{"_5940":5941,"_5942":6158,"_5944":6159,"_5946":6160,"_5948":6161,"_5950":6162,"_5952":6162,"_5953":5954,"_5955":514,"_5956":5988,"_5958":6163,"_5960":6164,"_5962":6165,"_5964":6166,"_5966":6167,"_5968":5969,"_5970":6168,"_5975":28,"_5976":5977,"_64":6170,"_5979":5954,"_5980":6171},"97001cd6-98c6-48dc-b30e-dd6290714644","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897556967690","shopify-9897556967690","Sehr bequem,sieht super aus","2025-09-01T16:32:46.688Z","teddy-boucle-sofa-stool-tayla-en-24wes88394","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES88394-221154_7ccf584bf208d1983fa7c86dcfdee5d8_dtl_1_x280.jpg?v=1736847347","Teddy Bouclé Ottoman Tayla","//store.westwing.com/products/teddy-boucle-sofa-stool-tayla-en-24wes88394","W 100 x D 100 cm",{"_5972":6169,"_5974":514},"Regine M.","Super","50601875865866",{"_5940":5941,"_5942":6173,"_5944":6174,"_5946":6175,"_5948":6176,"_5950":6177,"_5952":6177,"_5953":5954,"_5955":514,"_5956":5988,"_4244":6178,"_5958":6203,"_5960":6204,"_5962":6123,"_5964":6205,"_5966":6125,"_5968":5969,"_5970":6206,"_5975":28,"_5976":5977,"_64":6208,"_5979":5954,"_5980":6209},"8911d0ee-6e3c-412f-bd0d-fde9a212eb94","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897511584010","shopify-9897511584010","Ich liebe es ! Unglaublich , hochwertig , bequem und gleichzeitig modern und zeitlos.\n","2025-08-31T16:06:59.359Z",[6179,6187,6195],{"_6032":6180,"_6034":6181,"_6036":6182,"_4254":6183,"_6039":6184,"_6041":6185,"_6043":6186,"_4431":66},"https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/5625cba1-efca-4711-a460-6b7f4a486878.jpg?d=3200x3200","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/5625cba1-efca-4711-a460-6b7f4a486878.jpg?d=1600x1600","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/5625cba1-efca-4711-a460-6b7f4a486878.jpg?d=120x120&crop=center","A cozy living room with a large gray sectional sofa, blue accent wall with mounted guitar, gallery wall with photos and small TV, wooden desk with chair, and warm lighting from a table lamp","c51f7b65-fcc9-486f-b563-ae634abbdd20/5625cba1-efca-4711-a460-6b7f4a486878","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/5625cba1-efca-4711-a460-6b7f4a486878.jpg?d=540x720","5625cba1-efca-4711-a460-6b7f4a486878",{"_6032":6188,"_6034":6189,"_6036":6190,"_4254":6191,"_6039":6192,"_6041":6193,"_6043":6194,"_4431":66},"https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/2a547d13-4643-42f1-bec3-588fa1d7eb49.jpg?d=3200x3200","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/2a547d13-4643-42f1-bec3-588fa1d7eb49.jpg?d=1600x1600","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/2a547d13-4643-42f1-bec3-588fa1d7eb49.jpg?d=120x120&crop=center","Modern living room with gray sectional sofa, dark blue accent wall, dining area, and contemporary lighting","c51f7b65-fcc9-486f-b563-ae634abbdd20/2a547d13-4643-42f1-bec3-588fa1d7eb49","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/2a547d13-4643-42f1-bec3-588fa1d7eb49.jpg?d=540x720","2a547d13-4643-42f1-bec3-588fa1d7eb49",{"_6032":6196,"_6034":6197,"_6036":6198,"_4254":6199,"_6039":6200,"_6041":6201,"_6043":6202,"_4431":66},"https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/e344d6a9-868f-43d9-b3c9-ab544fa99392.jpg?d=3200x3200","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/e344d6a9-868f-43d9-b3c9-ab544fa99392.jpg?d=1600x1600","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/e344d6a9-868f-43d9-b3c9-ab544fa99392.jpg?d=120x120&crop=center","Modern living room with navy blue accent wall, gray sectional sofa, white coffee table, acoustic guitar mounted on wall, and framed artwork including a Vanity Fair poster","c51f7b65-fcc9-486f-b563-ae634abbdd20/e344d6a9-868f-43d9-b3c9-ab544fa99392","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/e344d6a9-868f-43d9-b3c9-ab544fa99392.jpg?d=540x720","e344d6a9-868f-43d9-b3c9-ab544fa99392","boucle-modular-sofa-tayla-3-seater-with-stool-leftright-en-24wes80866","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES80866-221195_26535d61f636535dd40696238cd115a4_dtl_1_x280.jpg?v=1736845042","//store.westwing.com/products/boucle-modular-sofa-tayla-3-seater-with-stool-leftright-en-24wes80866",{"_5972":6207,"_5974":514},"Tamara S.","Wunderschön!","50601654288650",{"_5940":5941,"_5942":6211,"_5944":6212,"_5946":6213,"_5948":6214,"_5950":6215,"_5952":6215,"_5953":5954,"_5955":514,"_5956":5988,"_5958":6216,"_5960":6217,"_5962":6218,"_5964":6219,"_5966":6125,"_5968":5969,"_5970":6220,"_5975":28,"_5976":5977,"_64":6222,"_5979":5954,"_5980":6223},"0a289cb3-cb59-4fc9-a7f5-97b92e64d7a2","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9897557131530","shopify-9897557131530","Alles wie gewünscht ","2025-08-28T16:15:25.083Z","modular-teddy-boucle-sofa-tayla-3-seater-with-stool-leftright-en-24wes50752","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES50752-221177_c3107d9aab0536baa7056cde57ad331b_dtl_1_x280.jpg?v=1736847364","Modular Teddy-Bouclé Sofa Tayla (3-seater) with Ottoman (left/right)","//store.westwing.com/products/modular-teddy-boucle-sofa-tayla-3-seater-with-stool-leftright-en-24wes50752",{"_5972":6221,"_5974":514},"Carlo S.","Herausragend","50601880682762",{"_5940":5941,"_5942":6225,"_5944":6067,"_5946":6068,"_5948":6226,"_5950":6227,"_5952":6227,"_5953":5954,"_5955":28,"_5956":6149,"_4244":6228,"_5958":6071,"_5960":6072,"_5962":6073,"_5964":6074,"_5966":5993,"_5968":5163,"_6009":6245,"_5970":6248,"_5975":28,"_5976":5977,"_64":6250,"_5979":5954,"_5980":6078},"31e6f982-5965-4a29-b428-94fd4cca0def","Le canapé semble bien dans son ensemble (confort, tissu, etc...)\nCela étant, juste après la livraison, lorsqu'il a fallu poser les feutres sur les pieds du canapé, nous nous sommes aperçus qu'un des pieds était arraché (voir photos ci-jointes) : Cela est sans doute survenu pendant le transport ?\nMais ce qui n'est pas qualitatif, c'est le système de fixation (de simples agrafes) qui est très fragile, ainsi que les pieds, de simples triangles en plastique.\nNous avons donc passé une partie de la matinée à refixer le pied manquant (pas facile avec les agrafes tordues, etc.).\nConclusion : beau look, mais déception et des doutes concernant la qualité de l'ensemble de la prestation, sans compter la galère pour refixer le pied.\nBonne soirée\nMagali et François PAGLIAI\n","2025-08-25T17:43:42.273Z",[6229,6237],{"_6032":6230,"_6034":6231,"_6036":6232,"_4254":6233,"_6039":6234,"_6041":6235,"_6043":6236,"_4431":66},"https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/514bcbda-443f-47f6-8c70-0d43aefd030d.jpg?d=3200x3200","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/514bcbda-443f-47f6-8c70-0d43aefd030d.jpg?d=1600x1600","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/514bcbda-443f-47f6-8c70-0d43aefd030d.jpg?d=120x120&crop=center","A beige upholstered chair or sofa with the bottom fabric panel removed, revealing the black underside frame, sitting on plastic sheeting over hardwood floors","c51f7b65-fcc9-486f-b563-ae634abbdd20/514bcbda-443f-47f6-8c70-0d43aefd030d","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/514bcbda-443f-47f6-8c70-0d43aefd030d.jpg?d=540x720","514bcbda-443f-47f6-8c70-0d43aefd030d",{"_6032":6238,"_6034":6239,"_6036":6240,"_4254":6241,"_6039":6242,"_6041":6243,"_6043":6244,"_4431":66},"https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/2febda18-d48b-4d8b-9bfd-984f1174c130.jpg?d=3200x3200","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/2febda18-d48b-4d8b-9bfd-984f1174c130.jpg?d=1600x1600","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/2febda18-d48b-4d8b-9bfd-984f1174c130.jpg?d=120x120&crop=center","A smartphone with a cracked screen lies on a plastic-covered wooden floor next to a dark leather chair or sofa","c51f7b65-fcc9-486f-b563-ae634abbdd20/2febda18-d48b-4d8b-9bfd-984f1174c130","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/2febda18-d48b-4d8b-9bfd-984f1174c130.jpg?d=540x720","2febda18-d48b-4d8b-9bfd-984f1174c130",{"_5948":6246,"_5950":6247,"_64":36},"

Chère Magali,

Nous tenons à vous présenter nos sincères excuses pour le fait que le produit que vous avez reçu ne correspond pas à nos normes de qualité élevées. Nous sommes vraiment désolés d'avoir subi ce désagrément.

Nous vous invitons à contacter notre service clientèle (service@westwing.fr) afin de trouver rapidement une solution qui réponde à vos attentes. Notre équipe mettra tout en œuvre pour résoudre le problème à votre satisfaction.

Nous vous remercions de votre compréhension et restons à votre disposition pour toute question supplémentaire.

","2025-08-26T07:08:24.769Z",{"_5972":6249,"_5974":514},"Magali o. F. P.","Problème de qualité concernant les pieds du canapé."]

Sofa ottoman Tayla